ACCOUNT TEAM LEADER — [HN] – ACCOUNT TEAM LEADER — English

I. RESPONSIBILITIES — [HN] – ACCOUNT TEAM LEADER — English

1. Team & Campaign Management

• Strategy & Planning: Research, outline strategies, and develop media/communications campaigns for brands across diverse sectors (F&B, FMCG, Automotive, Banking, etc.).
• Resource Allocation & Operations: Build project execution plans, assign team resources, and supervise deliverable quality to ensure alignment with goals (timeline, quality, project profitability).
• Quality & Deadline Control: Hold ultimate accountability for the output quality and strict adherence to project deadlines.
• Performance Optimization: Analyze campaign metrics to consult, propose, and optimize content/strategy for clients.
• Risk & Issue Management: Identify potential risks and proactively resolve operational issues as they arise.
• Documentation Management: Oversee all project contracts, proposals, and administrative documentation.
• People Management: Direct, manage, and evaluate the performance and competencies of team members (team size: 8 to 15 members).

2. Client Management & Business Development

• Client Engagement: Act as the primary point of contact to discuss scopes of work, contract terms, project timelines, and ensure deliverables meet client requirements.
• Pitching & Presentation: Present communication strategies and pitch creative ideas to prospective and existing clients; promote long-term partnership opportunities.
• Account Servicing & Offboarding: Handle post-campaign evaluation reports, contract liquidation, debt collection, and build relationships to drive account renewals/retention for future projects.
• External Relations: Manage client relationships and deliver high-touch account executive service.

3. Cross-functional Collaboration & Other Duties

• Cross-Departmental Synergy: Collaborate with other internal departments to execute joint/integrated agency projects.
• Management Support: Execute additional tasks assigned by the Head of Department and Executive Management.

II. REQUIREMENTS

1. Education & Knowledge

• Degree: Bachelor’s degree; preference given to majors in Marketing, Public Relations, Communications, Business Administration, or Overseas Graduates.
• Expertise: Deep understanding and proven capability in executing end-to-end Integrated Marketing Communications (IMC) campaigns.
• Core Strengths: Strong background in at least one of the following areas: Performance Marketing, Creative Planning, Production, or Business Development.
• Language Proficiency: Minimum English proficiency equivalent to IELTS 6.5 (valid certificate taken within the last 5 years). Strong preference for candidates with excellent English speaking and presentation skills.

2. Experience

• Management Experience: Minimum 3–5 years of experience in a management/leadership role within an Agency or Media environment.
• Scope of Work: Solid track record in managing diverse media and marketing operations (Advertising, Production, Events, Digital, etc.).
• Team Leadership: Direct experience managing teams of 5 or more members.

3. Soft Skills

• Client management, diplomatic, and executive relationship-building skills.
• Leadership, coaching, team development, and interpersonal skills.
• Problem-solving, crisis management, and decision-making abilities.
• Confident presentation and pitching skills.

III. BENEFITS & PERKS

1. Professional, Open & Creative Working Environment

• Work alongside creative, highly supportive, and collaborative colleagues.
• An open culture that values and respects diverse perspectives within team dynamics.
• A strong continuous learning culture aimed at driving personal and professional growth.

2. Career & Human Development

• Direct mentorship, career pathing, and career roadmap alignment (specialist or managerial track).
• Goal alignment across individual, team, and organizational targets.
• High degree of empowerment and project ownership.
• Financial support and sponsorship for domestic and overseas skill-enhancement training courses. Opportunities to manage international projects.

3. Exclusive Perks for TAJers

• Fixed Salary: 28,000,000 – 32,000,000 VND/month + Unlimited project performance bonuses. Total annual compensation equivalent to 20+ months’ base salary.
• Bonuses: 13th-month salary + Lunar New Year bonus + Public Holiday bonuses.
• Salary Review: Evaluated every 6 months during the first year, and annually from the second year onwards.

4. Additional Benefits

• Personal and family welfare benefits according to company policy.
• Daily lunch allowance: 50,000 VND/day at the company restaurant.
• Annual domestic and international company trips.
• Full compliance with statutory Labor Code regulations: Periodic medical check-ups, Social Insurance, Health Insurance, and Unemployment Insurance.

TAJ Viet Nam sincerely appreciates your interest in this position. Due to the high volume of applications, only shortlisted candidates will be contacted